NHTSA Complaint #10584467 — 2005 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10584467
Vehicle	2005 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	February 19, 2014
Date Filed	April 23, 2014
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING AND TURNING THE STEERING COLUMN MAKES A HORRIBLE WHINING NOISE, THEN STOPPED COMPLETELY. I COULD NOT TURN THE WHEEL AND THE CAR STALLED. I HAD FIXED IT ONCE BEFORE. IT COST $1,200.00 AND NOW IT IS DOING IT AGAIN. THE REPAIR SHOP WILL NOT FIX IT AGAIN, THEY SAID IT IS A DEALER PROBLEM. I HAVE BEEN ROUND AND ROUND WITH THE CHRYSLER CORP. AND OF COURSE, THEY WILL NOT FIX IT OR REIMBURSE ME. RUSTED UNDERCARRIAGE IS ALSO WORRYING ME - JUST WAITING FOR AN ACCIDENT AND LOOKING UP LAWYERS. BUT MONEY IS SO MUCH MORE IMPORTANT TO THIS COMPANY RATHER THAN HUMAN LIFE. I HAD PURCHASED INSURANCE FOR THIS VEHICLE FOR JUST SUCH AN EMERGENCY - AND WHEN I CALLED, BOTH TIMES, THEY DENIED THE COVERAGE. I CANCELLED THE POLICY AFTER PAYING $1,500.00 INTO IT AND GOT BACK 355.00. NEVER, EVER AGAIN WITH THIS COMPANY. *TR

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