NHTSA Complaint #10584071 — 2005 TOYOTA HIGHLANDER

BOTH POWER REAR WINDOWS CAME OUT OF THEIR PWR WINDOW TRACKS. THIS ALLOWS THE WINDOW TO FALL TO THE FULLY OPEN POSITION. WHEN THIS HAPPENED IT CAUSED SEVERE AIR BUFFETING INSIDE THE VEHICLE. IT'S SO SEVERE THAT IT FEELS LIKE THE VEHICLE IS VIBRATING APART. THIS EXTREMELY LOUD PAINFUL SOUND CAUSES PANIC AS TO WHAT HAPPENED AND SEVER EAR PAIN. THE ONLY WAY TO STOP THE BUFFETING IS TO QUICKLY PULL OFF THE ROAD AND STOP. THE OPEN WINDOW ALSO EXPOSED OCCUPANTS AND PETS IN THE REAR SEAT AREA TO FALLING OUT. ACCORDING TO THE DEALER THIS IS A COMMON DEFECT AS THE TRACK ON THE BOTTOM OF THE WINDOW THAT CONNECTS TO THE POWER WINDOW MOTOR ARM MIGRATES SLOWLY ALONG THE BOTTOM OF THE WINDOW EACH TIME THE WINDOW IS OPERATED UNTIL THE MOTOR ARM FALLS OUT OF THE TRACK. THEN THE WINDOW IS FREE TO FALL DOWN AND CANNOT BE CLOSED UNTIL THE VEHICLE IS STOPPED. THERE IS NO SERVICE BULLETIN COVERING THIS. I RECEIVED A CHUCKLE FROM THE DEALER AS HE TOLD ME ABOUT THIS COMMON $250 PER WINDOW FIX. *TR