NHTSA Complaint #10583876 — 2005 SATURN ION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10583876
Vehicle 2005 SATURN ION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

MY 2005 SATURN ION IS NOT RUNNING AND I FEEL IT IS DUE TO THE ITEMS THAT ARE ON THE RECALL. IGNITION SWITCH AND POWER STEERING . I CALLED THE LOCAL GM DEALER AND HE ENTERED MY VIN# AND SAID THAT ALL HE COULD TAKE CARE OF IS THE IGNITION SWITCH THAT THERE IS NO RECALL FOR THE POWER STEERING. I LOOKED ON THE GM WEBSITE AND THERE IS CLEARLY A RECALL FOR THE POWER STEERING AS WELL FOR THE ION. THEY ARE NOT WANTING TO HONOR IT BECAUSE THEY SAY IT ISN'T LISTED WITH THE VIN#. THIS IS NOT RIGHT. I WANT SOMETHING DONE BECAUSE THIS IS VERY UNSAFE FOR MY DAUGHTER TO DRIVE WHEN IT DOES RUN. I FEEL THAT DUE TO THE IGNITION PROBLEM, IT CAUSED SOMETHING ELSE TO GO WRONG AND NOW IT DOES NOT RUN AT ALL AND I WANT IT ALL TO BE TAKEN CARE OF. ESPECIALLY NOW THAT I AM GETTING THE RUN AROUND FROM THE SERVICE DEPARTMENT AT THE GM DEALERSHIP. I HAVE ALWAYS PREFERRED CHEVY PRODUCTS AND EXPECT CHEVY TO TAKE CARE OF ITS CUSTOMERS. *TR

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