NHTSA Complaint #10583683 — 2004 CHRYSLER PACIFICA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10583683
Vehicle	2004 CHRYSLER PACIFICA
Component	SUSPENSION
Date of Incident	February 17, 2014
Date Filed	April 19, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

SUB FRAME (K FRAME) RUST. BROUGHT CAR TO DEALER WHERE PURCHASED AND MAINTAINED FOR REGULAR SCHEDULED SERVICE. WE WERE ADVISE BY SERVICE PERSON THAT THE K-MEMBER HAD RUST HOLES AND WAS UNSAFE TO DRIVE. HE HAD A QUOTE OF $7000 TO REPLACE WITH NEW SUB FRAME. I FOUND A SERVICE BULLETIN AND BROUGHT IT TO THE DEALER, I WAS ADVISED THAT MY VIN WAS NOT PART OF THE RECALL. THIS CAR WAS BOUGHT NEW AND HAS HAD ALL SERVICE AT THIS DEALERSHIP. *TR

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