NHTSA Complaint #10583517 — 2012 GMC ACADIA

DRIVING ON THE HIGHWAY, CONDITIONS CONSIST OF VERY HEAVY RAIN. PASSENGER WIPER BOLT CAME LOOSE AND CAUSE THE WIPER BLADE TO TANGLE UP WITH DRIVER WIPER. DRIVER WIPER NOW BENT, PASSENGER WIPER NOW STOPPED WORKING. DRIVER WIPER NOW DID NOT HAVE ENOUGH TENSION BECAUSE IT WAS BENT TO CLEAN THE WINDOW ADEQUATELY. I DO REMEMBER A RECALL ON THIS PROBLEM AND DID RECEIVE A LETTER FROM GMC TO TAKE THE TRUCK BACK TO THE DEALER. I DID TAKE THIS VEHICLE BACK TO THE DEALER IN 2012 THEY SAID THEY ADDRESSED THE PROBLEM. I ONLY GO TO THE DEALER FOR REPAIRS AND MAINTENANCE ON THIS VEHICLE. I HAD A SMALL WRENCH AND WAS ABLE TO TIGHTEN THE BOLT UP ON THE PASSENGER WIPER. THE REASON I AM SUBMITTING THIS IS BECAUSE THE FIX GMC SUGGESTED DOES NOT SEEM TO WORK. I AM SCHEDULED TO TAKE THE VEHICLE BACK TO THE DEALER ON SATURDAY. I HOPE THE FIX WORKS THIS TIME. SEEMS THE SOLUTION OF USING A LOCK BOLT OR LOCK TIGHT WOULD STOP THE BOLT FROM COMING LOOSE. THIS COULD BE A VERY DANGEROUS SITUATION AND I HOPE THIS IS FURTHER INVESTIGATED. *TR