NHTSA Complaint #10582787 — 2004 MAZDA RX-8 STEERING

Complaint Details

ODI Number	10582787
Vehicle	2004 MAZDA RX-8
Component	STEERING
Date of Incident	April 14, 2011
Date Filed	April 14, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ELECTRICALLY ASSISTED POWER STEERING STOPPED WORKING INTERMITTENTLY UNTIL IT NO LONGER WORKS AT ALL. THIS IS A COMMON PROBLEM WITH THIS MODEL. I FOUND THIS FACT BY JOINING THE RX8 CLUB WEBSITE. MULTIPLE OWNERS HAVE REPORTED THIS PROBLEM AND IT APPEARS OBVIOUS THAT IT IS CAUSED BY POORLY ENGINEERED/MANUFACTURED ELECTRICAL CONNECTORS. SOME OWNERS HAVE GONE AS FAR AS REPLACING THE WIRE HARNESS ONLY TO HAVE THE PROBLEM RECUR. MAKING THE PROBLEM WORSE IS THAT THE MAZDA WEBSITE HAS NO MECHANISM TO REPORT THE PROBLEM TO THE MANUFACTURER. CURRENTLY THE ONLY TIME THE POWER STEERING IF FUNCTIONAL IS ONLY FOR SHORT PERIODS AFTER THE CARE HAS BEEN THROUGH A CAR WASH AND THE UNDERCARRIAGE HAS BECOME WET, AND THEN IT IS ONLY FUNCTIONAL UNTIL THE UNDERCARRIAGE DRIES OUT. *JS

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