NHTSA Complaint #10579720 — 2003 DODGE RAM 2500

I HAD NO CONTROL OF THE STEERING AND THE VEHICLE WAS VIOLENTLY SHAKING, I SLOWED DOWN TO A STOP, COMPOSED MYSELF AND DROVE ON, THE STEERING WAS VERY HARD TO CONTROL BUT THE SHAKING ONLY STARTED ABOUT 40 MPH, I TOOK THE VEHICLE TO TWO SHOPS, HAD BALL JOINTS, U JOINTS, TIE RODS, STEERING, SHOCKS, UPGRADED MOPAR STEERING ASSEMBLY, PITMAN ARM , ALL REPLACED, SHORTLY THEREAFTER I RECEIVED RECALL NOTICE N62/ NHTSA 13V-528, THE INSTRUCTIONS STATED TO MAIL ALL ORIGINAL REPAIR DOCUMENTS RELATED TO TIE ROD FAILURE AND I WOULD BE REIMBURSED, I RECEIVED A PHONE CALL JUST SIMPLY DENYING ANY RESPONSIBILITY WITH NO PARTICULAR REASON OTHER THAN MY MILEAGE, I ASKED FOR AN EMAIL OUTLINING THE REASON IN DETAIL WHICH HAD ABSOLUTELY NO CONTENT OF ANY EXPLANATION AS TO WHY THE CLAIM WAS DENIED. I DID NOT RECEIVE MY ORIGINAL RECEIPTS BACK EITHER. *JS