NHTSA Complaint #10579338 — 2004 FORD EXPEDITION

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10579338
Vehicle	2004 FORD EXPEDITION
Component	SUSPENSION
Date of Incident	August 1, 2013
Date Filed	April 12, 2014
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

I NOTICED THAT MY SUV WAS STARTING TO RIDE A LITTLE ROUGH. A MONTH LATER IT STARTED TO RIDE A WHOLE LOT ROUGHER. I SAW THAT MY TIRES ON THE FRONT END WERE WEARING ON THE INSIDE TREAD. THEN THE WHOLE FRONT END STARTED TO SHAKE WHILE DRIVING. I TOOK IT TO A GATEWAY AND THEY TO LD ME THAT IT WAS MY TWO FRONT LOWER BALL JOINTS ON THE SUV WERE BAD AND NEEDED REPLACING. I DON'T UNDERSTAND WHY THE TRUCK WAS RIDING SO SMOOTH AND ALL OF A SUDDEN THE LOWER BALL JOINTS GO BAD. *JS

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