NHTSA Complaint #10578995 — 2010 GMC ACADIA STEERING

Complaint Details

ODI Number	10578995
Vehicle	2010 GMC ACADIA
Component	STEERING
Date of Incident	March 4, 2014
Date Filed	April 10, 2014
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AS CAR WAS ACCELERATING TO 30 MPH IN A LANE OF TRAFFIC INTO A TURN, I HEARD A LOUD NOISE. THEN, I COULDN'T MOVE THE STEERING WHEEL. I TRIED TO PUMP THE BRAKES, BUT THE CAR DID NOT STOP IMMEDIATELY. I HAD NO CONTROL OVER THE STEERING, AND THE CAR EVENTUALLY STOPPED IN A PARKING LOT. I WAS PETRIFIED. THE RADIO WAS STILL ON, AND THE KEY WAS STILL IN THE ON POSITION, BUT THE KEY COULD NOT BE TURNED. GMC SIMI VALLEY SAYS THE PROBLEM WAS A ROD TO A CYLINDER THAT SNAPPED, AND WAS NOT DUE TO AN IGNITION PROBLEM, OR RELATED TO A CURRENT RECALL. THE WHOLE ENGINE NEEDS TO BE REPLACED, ALMOST THE VALUE OF THE CAR, GIVEN ITS CURRENT RESALE VALUE. I WOULD LIKE TO REQUEST AN INVESTIGATION INTO ANOTHER RECALL EVENT. *TR

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