NHTSA Complaint #10578921 — 2005 LAND ROVER LR3

PLEASE MAKE FORMAL NOTE THAT THE 2005 LAND ROVER LR-3 I PURCHASED NEW IN 2005 (VIN # BELOW) FROM THE DEALER AT LAND ROVER NORTH SCOTTSDALE HAS AN ENDEMIC AND SYSTEMATIC DOOR LOCK SAFETY FAULT PROBLEM. SINCE MY PURCHASE OF MY LR-3 I HAVE HAD TO REPLACE THE PASSENGER DOOR [2 TIMES], REAR PASSENGER DOOR, REAR DRIVER DOOR, AND NOW THE DRIVER DOOR LOCK HAS FAILED. THESE DOORS FAIL TO LOCK WHEN ENGAGED. THEY CLICK AS IF LOCKING, BUT ARE OPEN IF HANDLE IS PULLED WITH MINIMAL FORCE FROM INSIDE OR OUT. THIS HAS PROVEN A SAFETY ISSUE WHEN PASSENGERS ARE INSIDE AND ASSUME THE DOORS ARE LOCKED, OR WHEN A CHILD IS INSIDE AND THE DRIVER ASSUMES CHILD LOCKS, AND OR LOCKS ARE ENGAGED AND THEY ACTUALLY ARE NOT CAUSING A RISK OF FALL OR DEATH FROM THE VEHICLE. FURTHER, WE BECAME AWARE OF THE FINAL OF 4 DOOR LOCK FAILURES WHEN AN UNINVITED PANHANDLER PULLED THE "LOCKED" DRIVER DOOR OPEN. LUCKILY NO INCIDENT OR INJURIES WERE OCCURRED. NONE THE LESS THIS IS A MAJOR ISSUE WHEN ALL 4 DOORS FAIL. I HAVE A FRIEND WITH A 2008 LR-3 AND THE SAME HAS HAPPENED TO 2 OF HIS DOORS. THIS HAS BEEN A MAJOR, MAJOR EXPENSE TO REPAIR THESE LOCKS YET LAND ROVER HAS FAILED TO ACKNOWLEDGE THAT A PROBLEM EVER EXISTED. STATISTICALLY SPEAKING 4 OUT OF 4 DOORS IS A 100% FAILURE RATE. PLEASE INVESTIGATE THIS MAJOR SAFETY ISSUE IMMEDIATELY, AND CHECK FOR ANY DEATHS OR HARM THAT MAY HAVE OCCURRED DUE TO LAND ROVERS FAILURE TO ACKNOWLEDGE THEIR FAULTY LOCK SYSTEM IN THESE VEHICLES. I HAVE RECORDS SHOWING ALL THE REPLACEMENTS AND WOULD BE HAPPY TO TESTIFY AND PROVIDE DOCUMENTATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR