NHTSA Complaint #10340531 — 2005 LAND ROVER LR3

A 2005 LAND ROVER LR3 EXPERIENCED WATER INTRUSION INTO THE DRIVER'S SIDE AREA. WATER DRIPPED ALONG THE FRAME ON WHICH THE WINDSHIELD IS MOUNTED AFTER SEVERAL DAYS OF HEAVY RAIN. A FEW DAYS LATER, THE VEHICLE'S REMOTE LOCK/UNLOCK SYSTEM FAILED TO OPERATE. INSPECTION OF THE VEHICLE BY LAND ROVER SERVICE PERSONNEL REVEALED CLOGGED "DRAIN TUBES" LEADING FROM THE SUNROOF ALONG THE DRIVER AND PASSENGER SIDE FRONT FRAMES, WHICH SUBSEQUENTLY ALLOWED WATER TO ENTER THE VEHICLE THROUGH AN UNDERTERMINED ENTRY POINT. ELECTRICAL WIRING FOR THE REMOTE CONTROL SYSTEM WAS RENDERED INOPERABLE. OTHER CABLING AND INTERIOR CARPETING WERE ALSO WATER-DAMAGED. LAND ROVER SERVICE PERSONNEL REPLACED EXISTING DRAIN TUBES WITH LARGER DIAMETER ONES. THE FAULTY REMOTE SYSTEM WAS REPAIRED. OTHER SYSTEMS WHOSE CABLING WAS EXPOSED TO LIQUID WERE NOT TRACED OUT OR REPLACED. NO RECOMMENDATIONS WERE GIVEN TO AVOID FUTURE OCCURRENCES, OR GUARANTEES GIVEN THAT ADDITIONAL SYSTEMS AFFECTED BY WATER DAMAGE (INCLUDING ONES VITAL TO SUPPORTING THE VEHICLE IN MOTION) WILL NOT FAIL. *TR