NHTSA Complaint #10578836 — 2008 TOYOTA HIGHLANDER

I BELIEVE THERE IS A MANUFACTURING FLAW IN THE 2008 TOYOTA HIGHLANDER SEAT BELTS. WHEN I INITIALLY PURCHASED MY HIGHLANDER (NEW), THERE WAS A CHILD SAFETY SEAT IN THE REAR PASSENGER-SIDE SEAT, WHICH USED THE LATCH SYSTEM FOR INSTALLATION (DID NOT REQUIRE USE OF SEAT BELT). WHEN I FIRST WENT TO INSTALL A BOOSTER SEAT IN THAT POSITION, WHICH WOULD REQUIRE THE SEAT BELT TO BE USED, THE SEAT BELT DID NOT WORK (COULD NOT EXTEND BELT, WOULD NOT RETRACT, ETC.). THE BELT HAD NEVER BEEN USED AND DOES NOT WORK. I HAVE FILED SEVERAL COMPLAINTS WITH TOYOTA, BUT THEY SAID THEY WOULD NOT COVER THE REPLACEMENT OF MY SEAT BELT, BECAUSE I WAS OUTSIDE OF MY WARRANTY TIME (# OF MILES). FIRST, THE BELT HAD NEVER BEEN USED (BECAUSE A CHILD SAFETY SEAT HAD ALWAYS BEEN IN THAT POSITION SINCE I PURCHASED THE VEHICLE). SECOND, THE # OF MILES DRIVEN HAS NO DIRECT CORRELATION TO HOW OFTEN A REAR SEAT BELT IS USED. IT MAY HAVE A DIRECT CORRELATION TO HOW OFTEN THE DRIVER'S BELT IS USED, BUT NONE OF THE OTHER POSITIONS. NOW, THE OTHER SIDE REAR SEAT BELT IS STARTING TO HAVE PROBLEMS...OFTENTIMES IT DOES NOT RETRACT PROPERLY/GETS LOCKED WHEN IT SHOULDN'T, ETC. THE FRONT BELTS ALSO LOCK-UP VERY EASILY AND ARE HARD TO GET UNLOCKED ONCE LOCKED. I BELIEVE THERE TO BE A FLAW IN THE MANUFACTURING/COMPONENTS OF THESE BELTS AND FEEL TOYOTA SHOULD COVER REPLACING THEM. THIS IS A SAFETY ISSUE!!! *TR