NHTSA Complaint #10485260 — 2008 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10485260
Vehicle	2008 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	January 24, 2012
Date Filed	November 20, 2012
Mileage	82,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE PARKED THE REAR PASSENGER DOOR SIDE SEAT BELT WOULD NOT RELEASE AND AS A RESULT IT HAD TO BE CUT. THE CONTACT ALSO STATED HE HEARD A KNOCKING NOISE EMITTING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE SEAT BELT AND THE LOWER STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,600 AND THE CURRENT MILEAGE WAS 93,000. UPDATED 12/12/12 *CN

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