NHTSA Complaint #10578681 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10578681
Vehicle 2008 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 106,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I AM WRITING TO YOU TO SEEK HELP ON SENDING A FORMAL COMPLAIN TO FORD MOTOR CO. TO INVESTIGATE AN ISSUE WITH THE 2008 FORD ESCAPES WHERE THE STEERING WHEEL LOCKS IN WHILE DRIVING. AT FIRST, I DIDN'T THINK IT WAS A BIG DEAL BECAUSE IT HAS HAPPENED ONLY ONCE SO FAR WITH MY 2008 FORD ESCAPE ON 3/13/14 WHEN I WAS TAKING MY YOUNGER DAUGHTER TO SCHOOL. I COULDN'T REALLY MOVE THE CAR AND IT GOT SO STIFF TURNING LEFT OR RIGHT THAT I THOUGHT I WAS GOING TO BREAK THE THING. I TURNED IT OFF AND TURNED IT BACK ON RIGHT AWAY AND NOTHING HAPPENED AND I GOT SADDENED BECAUSE I HAD A FIELD TRIP TO GO TO THAT DAY WITH MY DAUGHTER. I DECIDED TO GO BUT IT WAS "PAINFUL" DRIVING THE SUV WITH A VERY STIFF WHEEL.. ..PARKING THE CAR AT THE FIELD TRIP LOCATION IT WAS PRETTY BAD BECAUSE I COULDN'T TURN THE CAR ,I ENDED UP USING 2 PARKING SPACES .I ASKED ONE OF THE PARENTS ABOUT THE ISSUE AND HE ASKED ME IF IT WAS LEAKING OIL,ETC(NO LEAKS) ... THE WEIRD THING THAT HAPPENED LATER THAT DAY WHEN HE CHECKED MY CAR , IT WAS FINE,LIKE NOTHING HAS HAPPENED.....TIME WENT BY AND AFTER HEARING THE LAST FEW DAYS IN THE NEWS ABOUT GMC COMPLAINTS AND ISSUES NEVER REPORTED, I DID A SEARCH ENGINE ON THE WEB ABOUT ISSUES WITH FORD ESCAPES. I WENT TO "CARCOMPLAINTS.COM" AND FOUND OUT THAT THERE ARE OVER 160 COMPLAINS ABOUT THE SAME ISSUE AS MINE IN DIFFERENT PARTS OF THE COUNTRY AND NO SOLUTIONS,NO RECALLS FROM FORD. I SENT AN EMAIL TO FORD MOTOR CO. WITH NO RESPONSE AND I DECIDED TO CONTACT 10TV INVESTIGATES TO START"SOMETHING" ABOUT THIS PROBLEM. NOW MORE THAN EVER I WILL BE DRIVING NERVOUSLY THINKING WHEN THE STIFFNESS ISSUE IS GOING TO HAPPEN AGAIN AND GOD FORBID GET INTO AN ACCIDENT. *TR

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