NHTSA Complaint #10578430 — 2012 TOYOTA PRIUS

A DEAD MOUSE WAS FOUND IN THE CABIN AIR FILTER. THE DEALER CHARGED ME TO CHANGE THE FILTER AND CLEAN OUT THE AIR SYSTEM. I THOUGHT IT WAS A FLUKE. I HAD SEVERAL UNEXPLAINED MESSES IN THE CAR (BLAMED MY CHILDREN) THEN FOUND A LIVE MOUSE IN THE GLOVE COMPARTMENT. OPENED UP THE GLOVE BOX ALL THE WAY AND EXPOSED WHAT WAS BEHIND IT AND FOUND THE MICE HAD SHREDDED UP THE INSULATION AROUND THE WIRING SYSTEM. WE REMOVED A GALLON SIZED BAGGIE OF INSULATION THAT MADE A VERY COZY AND LARGE MOUSE NEST. NOW THE DEALER WANTS TO CHARGE ME AGAIN FOR A MOUSE ISSUE. WHERE WILL THIS END? IN READING ON THE INTERNET, IT APPEARS TOYOTA PRIUS HAS A BIG PROBLEM WITH NOT SEALING UP THE CAR FOR VERMIN. HANTA VIRUS IS A VERY BIG CONCERN FOR ME, AS IS THE THOUGHT OF A MOUSE SCURRYING NEAR OR OVER ME WHILE I AM DRIVING. *TR