NHTSA Complaint #10578339 — 2006 DODGE RAM 3500

2006 RAM 3500. PREMATURE SHOULDER WEAR ON DRIVER FRONT TIRE. TOOK TO LOCAL MECHANIC AND HE STATES WORN TIE ROD ASSEMBLY TO BLAME. TRUCK PULLS TO LEFT AND NOW TIE RODS, BALL JOINTS, U-JOINTS, AND FRONT TIRES NEED TO BE REPLACED. CONTACTED DODGE JANUARY 3RD 2014 AND WAS TOLD RECALLED LEFT TIE ROD ASSEMBLY HAD BEEN PLACED ON ORDER FOR ME. HAD THE TRUCK INSPECTED BY LOCAL DEALER AND WAS TOLD THEY WERE ONLY GETTING 1 TIE ROD A MONTH AND THAT I WAS ON THE WAITING LIST. IT IS NOW APRIL AND REPLACEMENT PIECE IS STILL NOT AVAILABLE. I NEED THE TIE RODS REPLACED BEFORE I CAN BY NEW TIRES BECAUSE THE TRUCK WILL NOT ALIGN WITH THE WORN OUT PIECES THAT ARE ON THE VEHICLE NOW. DODGE REFUSES TO REIMBURSE FOR AFTERMARKET PARTS AND THE CUSTOMER IS LEFT HOLDING THE BAG. IT IS GOING TO COST ME OVER $1600 FOR REPAIR WORK TO BE PERFORMED AND AT LEAST ANOTHER $600 NEW FRONT TIRES AT THE VERY LEAST. WAS HUNG UP ON BY DODGE RECALL CUSTOMER SERVICE LINE. NO ONE CAN EVEN TELL ME WHERE I AM ON THE WAITING LIST. HORRID CUSTOMER SERVICE. I GUESS DODGE WILL WAIT UNTIL THEY KILL SOMEONE BEFORE THEY TRULY GET CONCERNED WITH THIS ISSUE. *TR