NHTSA Complaint #11219564 — 2006 DODGE RAM 3500

TL* THE CONTACT OWNS A 2006 DODGE RAM 3500. THE CONTACT STATED THAT THE DRIVERS SIDE TIE ROD FRACTURED IN AN ACCIDENT. THE VEHICLE WENT OFF THE ROAD INTO THE EMBANKMENT THAT STOPPED THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED BACK THE CONTACT'S HOME. THERE WERE NO DEALER WITHIN A 100 MILES SO THE CONTACT PURCHASED THE PARTS AND HAD REPAIRS DONE BY AN INDEPENDENT MECHANIC. THE MANUFACTURER INFORMED THAT THE STEERING SYSTEM HAD BEEN UPGRADED THE MANUFACTURER DENIED THE CONTACT REIMBURSEMENT SINCE THE REPLACEMENT PARTS WERE NOT MANUFACTURER APPROVED. THE CONTACT WAS UNAWARE THAT THERE WERE FOUR RECALLS ON VEHICLE SINCE HE HAD JUST BOUGHT THE VEHICLE USED NINE MONTHS EARLIER. THE NHTSA CAMPAIGNS NUMBERS: 09E001000 (STEERING), 13V528000 (STEERING) AND TWO MORE THAT HAD NOTHING TO DO WITH THE STEERING WERE OPEN RELATED TO THE VIN. THE FAILURE MILEAGE WAS 290,000.