NHTSA Complaint #10578149 — 2004 TOYOTA PRIUS

WHILE DRIVING ON THE INTERSTATE AT NIGHT, BOTH HEADLIGHTS SUDDENLY WENT OUT. NEITHER THE HIGH BEAMS NOR THE LOW BEAMS WORKED. I HAD TO PULL OVER, AND TURN THE CAR OFF. WHEN I TURNED THE CAR BACK ON, BOTH HEADLIGHTS WORKED FINE. THIS INCIDENT OCCURRED ABOUT 4 WEEKS AGO, AND I TOOK IT TO THE DEALERSHIP. THE DEALERSHIP COULD NOT FIND A CAUSE, AND I DON'T THINK THAT THEY BELIEVED ME. I HAD NO PROBLEMS WITH THE HEADLIGHTS FOR ALMOST 4 WEEKS. THEN 3 DAYS AGO, THE EXACT SAME THING HAPPENED AGAIN. I WAS DRIVING ON THE INTERSTATE AT NIGHT AND BOTH HEADLIGHTS SUDDENLY WENT OUT. AGAIN, I PULLED OVER. WHEN I TURNED THE CAR OFF AND BACK ON, THEY WORKED FINE. THIS IS EXTREMELY DANGEROUS AND FRIGHTENING. I HAVE CALLED TWO DEALERSHIPS AND NEITHER OF THEM HAVE HEARD OF SUCH A THING. HOWEVER, IN RESEARCHING THE INTERNET, I EASILY FIND THAT THIS HAS BEEN THE SUBJECT OF A CLASS ACTION LAWSUIT INVOLVING PRIUS MODEL YEARS 2006-2009. SO THERE SHOULD BE INFORMATION OUT THERE THAT TOYOTA SHOULD BE TELLING THEIR DEALERS. I DON'T KNOW IF IT'S AN ELECTRICAL OR COMPUTER PROBLEM. *TR