NHTSA Complaint #11365481 — 2004 TOYOTA PRIUS

ABOUT 1.5 YEARS AGO DURING A VACATION. MY CAR DECIDED TO NOT SHUT OFF. I DROVE TO THE NEAREST DEALERSHIP THAT WAS ABOUT THE CLOSE. THEY ASSISTED AND SAID TO HOLD THE POWER BUTTON DOWN UNTIL IT SHUTS OFF THEN TURN IT BACK ON. THIS WAS A DEALERSHIP IN GEORGIA. THE MECHANIC HAD HEARD OF THE PROBLEM BEFORE. I RECENTLY HAD THE FRONT DASH LIGHT GO COMPLETELY OUT. I DID NOT HAVE AN INSTRUMENT PANEL AT ALL. THE WAS NOT A WAY TO SEE MPH, GAS GAUGE, WARNING LIGHTS, NOTHING. THE CENTER MONITOR STAYED ON. IT TOOK 2 DAYS BUT IT CAME BACK ON. A WEEK LATER IT HAPPENED AGAIN AND AGAIN CAME BACK ON. WARNING LIGHTS CAME ON AND I DROVE TO DEALERSHIP. IT WAS THE 2ND WATER PUMP GOING OUT. AS I WAS LEAVING MY DASH LIGHTS WENT OUT AGAIN. I TOOK IT BACK INTO THE PRIUS DEALERSHIP. THEY HAD PAPERWORK STATING THERE HAD BEEN ISSUES WITH THE METERED DASH BEFORE. IS THERE A RECALL ON IT OR NOT? I HAD TO HAVE A CAR AND WAS ALLOWED TO LEAVE WITH THE DASH NOT WORKING. I DROVE TO A GAS STATION. AFTER FILLING WITH GAS THE DASH LIGHTS CAME ON AGAIN. I HAD TO PAY FOR THE METERED DASH PART TO BE ORDERED UP FRONT BECAUSE THE MECHANIC SAID IT MAY COME BACK ON. THERE SHOULD BE A RECALL ON THIS AS IT IS AN ONGOING ISSUE. THE MECHANIC EVEN CALLED IT A SHORT. DUE TOT HE PAPERWORK THE DESK REPRESENTATIVE HAD, IT APPEARS THERE HAVE BEEN SEVERAL REPORTS BEFORE ON THE METERED DASH SHORTING. PLEASE HELP. I NEED THE CAR AND CANNOT AFFORD THESE RIDICULOUS PRICES FOR MANUFACTURER MISTAKES.