NHTSA Complaint #10577943 — 2010 BUICK ENCLAVE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10577943
Vehicle	2010 BUICK ENCLAVE
Component	SERVICE BRAKES
Date of Incident	September 12, 2013
Date Filed	April 7, 2014
Mileage	38,277 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

REAR BRAKES OVER HEATED. AN INSPECTION REVEALED THAT THE BRAKE PADS WERE FROZEN DUE TO RUST AND WORN AT AN ANGLE AND NOT EVEN CAUSING METAL TO METAL CONTACT. REAR PADS AND ROTORS HAD TO BE REPLACED AT A COST OF $ 347.62. IF THIS HAD BEEN CAUGHT DURING NORMAL INSPECTION INTERVALS I DON'T BELIEVE THE ROTORS WOULD HAVE HAD TO BE REPLACED.PERHAPS INSPECTION AND CLEANING OF BRAKE PADS SHOULD BE CHECKED AT CERTAIN INTERVALS IN THE NORTHERN AREAS WHERE SNOW AND ICE ARE A PROBLEM. NOTE THIS HAPPENED UPON RETURN HOME FROM LAST SCHEDULED MAINTENANCE. I HAD TO MAKE A NEW APPOINTMENT TO HAVE MY BRAKES CHECKED, A DISTANCE OF ABOUT 30 MILES. *TR

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