NHTSA Complaint #10577808 — 2014 SUBARU IMPREZA

DURING THE MONTH OF JANUARY 2014 I HAD A FEW QUESTIONABLE INCIDENTS THAT HAPPENED PULLING IN TO VARIOUS PARKING SPACES, WHETHER IT WAS THE SUPERMARKET OR THE SCHOOLS WITH WHICH MY CHILDREN ATTEND AND THAT I WORK. I DIDN'T THINK ANYTHING OF IT AS THIS IS A NEW CAR AND IT SHOULD WORK PERFECTLY. THE WEEK OF FEBRUARY 17TH THIS WAS THE MOMENT I KNEW I WASN'T IMAGINING THINGS, MY FIRST MOMENT OF COMPLETE PANIC AS MY BRAND NEW CAR UNINTENDED ACCELERATED TOWARD MY GARAGE. I HAD JUST DROPPED OFF MY CHILD AND A NEIGHBORS CHILD AT SCHOOL. WE CARPOOL TO HELP EACH OTHER OUT. I APPLIED AS MUCH PRESSURE I COULD TO BRAKE THAT CAR. I KNEW AT THIS MOMENT IT WASN'T ME AND THAT I SHOULD HAVE TAKEN MORE NOTICE AND ACTION IN JANUARY. MARCH 7TH IT WAS JUST ANOTHER TYPICAL DAY OF DRIVING MY AND MY NEIGHBORS' CHILDREN TO AND FROM SCHOOL. WE HAD MY SON'S FRIEND IN THE CAR, BOTH ARE ONLY 9/8 YEARS OF AGE, MY DAUGHTER, 11, HAD HER FRIEND IN THE CAR. WE WENT FROM THE LIBRARY DROPPED OFF MY SON'S FRIEND AND PROCEEDED HOME. WE WERE ALL LAUGHING AND HAVING A GOOD TIME AS WE PULLED IN TO THE DRIVEWAY. ALL OF SUDDEN THE CAR HAD AN UNINTENDED ACCELERATED MOMENT AND RACED TOWARD THE GARAGE. ONCE THE VEHICLE FINALLY STOPPED THERE, WAS COMPLETE DEAD SILENCE. SKID MARKS ON MY DRIVEWAY. I IMMEDIATELY WENT IN TO CALL THE DEALERSHIP TO INFORM AND FIND OUT WHAT TO DO. MARCH 14TH LOADED 2 DOGS IN TO THE CAR TO GO TO THE PARK. AS WE BACKED OUT I SAW THE OTHER TWO AND DECIDED IT WOULD BE A FAMILY AFFAIR. WE HAVE 4 LABRADORS. SO AS I PULLED BACK IN TO THE DRIVEWAY AND AS WE (THE DOGS AND I) PULLED IN, THE CAR AGAIN ACCELERATED TOWARDS THE GARAGE. AT THIS POINT I CALLED THE DEALERSHIP AGAIN AND SAID THAT IT HAS HAPPENED AGAIN. STILL THEY CAN'T FIND ANYTHING WRONG AND EVEN CAME AND DROVE IT AT MY HOUSE WITH THE CAR COMPUTER ATTACHED TO A LAPTOP. WE DROVE IN AND OUT OF OUR DRIVEWAY 2 TIMES. *TR