NHTSA Complaint #11453117 — 2014 SUBARU IMPREZA

I was starting to reverse out of a parking spot in an underground parking lot. (It was about 10 am). The car accelerated and went backwards at top speed into a wall and door that led to elevators. It happened very suddenly. I did not have time to brake before impact. The car was still running after impact and I had to switch off the ignition to stop the engine running. The airbags did not deploy. A police report was not filed. I had ringing in my ears afterwards, was having difficulty focusing my thoughts. Pain in the tendons of my neck lasted a few days. I only realized later that I probably had a concussion from whiplash. My son was sitting in the back seat, and my daughter was standing nearby outside the car, but thank goodness, neither were injured. Fortunately no one was coming through the door into which the car crashed. The car was drivable despite the severe damage to the rear end. I drove it up to street level, where it was towed from to a body shop. The following week it was declared a total loss, and sent to salvage. I have not yet reported this to the manufacturer. It was only while I doing research to get a new car, that I stumbled upon the issue of subaru imprezas suddenly accelerating on their own. Now everything makes sense, although it doesn't lessen the trauma that we all experienced. I truly hope this doesn't happen to anyone else.