NHTSA Complaint #10577802 — 2011 VOLKSWAGEN GOLF

LAST WEEK, THE ENGINE LIGHT CAME ON AGAIN IN MY GOLF TDI THE WAY IT HAD A YEAR AGO WHEN THE FUEL PUMP FAILED. I TOOK IT IN AGAIN AND WAS TOLD THE POSSIBILITY IT WAS A FUEL PUMP ISSUE AGAIN AFTER THEY REPLACED THE ENTIRE THING BRAND NEW LAST SUMMER WAS CLOSE TO ZERO. HOWEVER, I RECEIVED A CALL THAT AFTERNOON SAYING ONCE AGAIN THE FUEL PUMP WAS HAVING PROBLEMS DUE TO "DIRTY DIESEL." LAST SUMMER AFTER THE CAR WAS REPAIRED I WAS TOLD ONLY TO GO TO SHELL AND CHEVRON. I HAVE ONLY GONE TO THE SAME CHEVRON STATION THIS ENTIRE TIME AND THE PROBLEM OCCURRED AGAIN. I WAS TOLD BY THE DEALER MECHANIC THAT DIRTY DIESEL IS A RAMPANT PROBLEM IN THE PACIFIC NW AND THAT IT WAS NOT A GOOD IDEA THAT I ONLY WENT TO ONE GAS STATION AND THAT I SHOULD TRY OTHERS. I WAS ALSO TOLD, I "BARELY" DROVE THE THING AS IT ONLY HAD 5000 MILES ADDED ON IT SINCE LAST SUMMER. HE SAID DIESEL CAN GROW BACTERIA AND THAT HE WOULD PUT ADDITIVES IN MY CURRENT TANK AND THEN MY NEXT TANK I SHOULD ADD ANOTHER BOTTLE OF ADDITIVES. HOW THIS SOLVES THE PROBLEM LONG TERM I HAVE NO IDEA. SO APPARENTLY I WAS SOLD A VEHICLE WITH A FUEL PUMP THAT A) CAN NOT HANDLE THE DIESEL QUALITY IN THE ENTIRE PACIFIC NW REGION I LIVE IN AND B) MUST DRIVE AT A CERTAIN PACE/RATE TO KEEP THE FUEL PUMP CLEAN. I AM GOING TO TRY AND SELL THE VEHICLE AS SOON AS I CAN FIND A REPLACEMENT AS THIS SEEMS LIKE AN INHERENT FLAW IN THE CAR THAT WILL NEVER GO AWAY SINCE THEY CONTINUE TO REPLACE IT WITH THE SAME FAULTY FUEL PUMP. *TR