NHTSA Complaint #10526247 — 2011 VOLKSWAGEN GOLF

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10526247
Vehicle	2011 VOLKSWAGEN GOLF
Component	FUEL SYSTEM, DIESEL
Date of Incident	July 19, 2013
Date Filed	July 22, 2013
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY VEHICLE IS A TDI DIESEL VERSION OF THE VW 2011 GOLF. DURING MY COMMUTE HOME I WAS TRAVELING AT HIGHWAY SPEED IN THE LEFT LANE OF SOUTHBOUND HIGHWAY 101 IN CA WHEN A WARNING LIGHT ILLUMINATED (GLOW PLUG) AND I LOST SIGNIFICANT SPEED AND POWER. I MADE MY WAY TO THE RIGHT SHOULDER AND WAS ABLE TO TRAVEL IN "LIMP MODE" FOR ANOTHER MILE OR SO BEFORE THE CAR DIED. I CALLED THE NEAREST VW DEALER AND HAD MY CAR TOWED TO THAT DEALER. INITIAL FEEDBACK FROM THE DEALER IS THAT IT IS A HIGH PRESSURE FUEL PUMP (HPFP) FAILURE. ROOT CAUSE AND REPAIR HAVE NOT BEEN COMPLETED AS OF TODAY, MONDAY JULY 22, 2013. *TR

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