NHTSA Complaint #10577712 — 2003 FORD EXPLORER

I HAVE KEPT UP WITH FORD'S SUGGESTED SERVICING INTERVAL FOR THE TRANSMISSION. I WAS HALFWAY THROUGH AN EXTENDED DRIVE ON THE HIGHWAY WHEN SUDDENLY THE TRANSMISSION FLUID TEMPERATURE READING ON MY SCANGAUGE II WAS IN EXCESS OF 235 DEGREES FAHRENHEIT AND THE O/D OFF LIGHT COMES ON AND THE DASHBOARD CONTAINED ERROR MESSAGE OVERHEATING TRANSMISSION. I PULLED OVER TO A GAS STATION AND SAW THAT THERE WAS NO TRANSMISSION FLUID LEAKAGE THAT WAS READILY APPARENT. AFTER THIS INCIDENT, I HAD THE TRANSMISSION FLUID SERVICED AND THE OVERHEATING ISSUES SEEM TO HAVE REDUCED, BUT SEVERAL TECHS AT VARIOUS TRANSMISSION SHOPS NOW SEE ERROR CODES P0732 AND P0755. I NOW NOTICE GEARS 1 AND 2 ARE SEVERELY SLIPPING, AND I WAS INFORMED THAT MY TRANSMISSION WAS DAMAGED, WHICH WOULD REQUIRE A TOTAL REPLACEMENT COSTING OVER $3,000. I DO NOT HAVE THIS KIND OF MONEY JUST LYING AROUND, AND TRANSMISSION FAILURE AT 100,000 MILES SEEMS TO BE A VERY COMMON ISSUE AMONG 2002-2004 FORD EXPLORERS/MERCURY MOUNTAINEERS/LINCOLN AVIATORS. WHY IN OVER 10 YEARS THERE HAS BEEN NO RECALL OR WARRANTY I DO NOT KNOW, BUT IT SPEAKS OF GREAT IRRESPONSIBILITY AND DISTRESS IN FORD'S SERVICE DEPARTMENT. IF FORD DOES NOT ISSUE ANY TYPE OF RECALL OR WARRANTY FOR FAILURES OF THIS NATURE, I WILL CEASE TO BUY THEIR PRODUCTS. *TR