NHTSA Complaint #10577264 — 2009 CHEVROLET HHR

THE POWER STEERING MALFUNCTIONED ON MY CHEVY HHR ON 3/19/2014 FOR THE FIRST TIME. IT HAS HAPPENED SEVERAL TIMES SINCE THEN, TODAY--4/3/2014 BEING THE MOST RECENT. EVERY TIME THE WARNING LIGHTS START FLASHING BECAUSE MY POWER STEERING HAS GONE OUT. THE FIRST TIME I WAS DOING 50 MPH WHILE PASSING A STATE TROOPER. BECAUSE OF THE MALFUNCTION I WAS UNABLE TO FULLY MOVE OVER A LANE AND WAS TICKETED. WHEN I EXPLAINED THE FACT THAT I WAS CONFUSED BECAUSE I DID NOT KNOW WHAT WAS GOING ON WITH THE CAR AND WAS NOT ABLE TO MOVE OVER PROPERLY THE STATE TROOPER DID NOT BELIEVE ME AND ISSUED ME A $435 TICKET! IT WAS 2 WEEKS AFTER THAT INCIDENT THAT THE CAR WAS RECALLED FOR A FAULTY POWER STEERING MOTOR. NO KIDDING. THAT TICKET IS NOT FAIR TO ME AND THE ENTIRE SITUATION IS DANGEROUS. WHEN THE POWER STEERING GOES OUT I HAVE LITTLE CONTROL OVER THE CAR. WHEN I SHUT THE CAR OFF AND RESTART IT THE POWER STEERING IS AGAIN OKAY--AT LEAST UNTIL THE NEXT TIME IT GOES OUT AND TRIES TO KILL MY FAMILY. I HAVE REPEATEDLY CONTACTED MY LOCAL CHEVY DEALER--AS I READ ONLINE I COULD GET A LOANER CAR UNTIL MINE WAS FIXED FOR THE RECALL, AND MY CALLS ARE NOT BEING RETURNED. MEANWHILE ME AND MY CHILDREN'S LIVES ARE IN DANGER. THIS IS NOT OKAY. I HAVE NO OTHER CAR TO DRIVE. I SPENT A LOT OF MONEY ON THIS VEHICLE. CHEVY SHOULD GIVE ME A LOANER CAR WHILE I WAIT FOR REPAIR--OUR LIVES ARE IN DANGER. ALSO, I HAVE A TICKET THAT I HAVE TO GO TO COURT FOR. CHEVY SHOULD BE ASHAMED. *TR