NHTSA Complaint #10576976 — 2011 KIA SOUL

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10576976
Vehicle	2011 KIA SOUL
Component	POWER TRAIN
Date of Incident	April 1, 2014
Date Filed	April 2, 2014
Mileage	34,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY SOUL IS A FIVE SPEED, I WAS STOPPED AT A STOP LIGHT, IN FIRST GEAR READY TO START ACCELERATING, WHEN I REALIZED, MY CAR WAS REVERSING INSTEAD OF GOING FORWARD. I COULD NOT GET IT OUT OF REVERSE, NO MATTER WHAT GEAR I SHIFTED TO. OTHER FAMILY DROVE MY CAR AS WELL, AND HAD THE SAME ISSUE. EVERY GEAR IS REVERSE, IT IS NOT ALWAYS HAPPENING, BUT IT HAPPENS EVERY ONCE IN AWHILE. HAD TO HAVE IT TOWED TO WHERE I BOUGHT IT, BECAUSE I COULD NOT GET INTO FIRST TO MOVE IT. *TR

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