NHTSA Complaint #11389985 — 2011 KIA SOUL

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11389985
Vehicle	2011 KIA SOUL
Component	POWER TRAIN
Date of Incident	January 26, 2021
Date Filed	January 26, 2021
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

MY 2011 KIA SOUL I BOUGHT OFF OF A FRIEND. IT DROVE GREAT ONLY HAD 80000 MILES. HOWEVER WHEN I GOT IT 3RD GEAR WOULD SOMETIMES BE HARD TO GET IN GEAR AND GRIND. I JUST REACHED 100000 MILES AND I GOT UP FOR WORK TODAY AND IT WONT GO INTO GEAR IN FIRST OR REVERSE. I DID SOME RESEARCH AND SEEMS ITS A COMMON PROBLEM FOR THESE CARS. IM HOPING ITS NOT MY TRANSMISSION BUT IM GOING TO SHOP IN AN HOUR. A RECALL NEEDS TO BE ADDRESSED FOR THIS VEHICLE. EVEN THE MILES ON MY CAR A TRANSMISSION SHOULD NOT BE NEEDED. THIS STARTED ON A INTERSTATE SHIFTING COMING OFF OF THE RAMP 5TH GEAR I COULDNT GET IT IN I HAD TO FORCE IT.

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