NHTSA Complaint #10576724 — 2012 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10576724
Vehicle 2012 TOYOTA HIGHLANDER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 9,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WHILE PARKED AT A CURBSIDE, WITH ENGINE IDLING, I SPONTANEOUSLY DECIDED TO ADJUST MY TILT STEERING COLUMN (UP/DOWN) TO SEE IF THERE WAS A MORE COMFORTABLE POSITION TO DRIVE. WHEN I MOVED THE COLUMN DOWN FOR THE FIRST TIME (I HAD NEVER TRIED TO ADJUST THE POSITION PREVIOUSLY, SINCE I BOUGHT THE CAR ONE YEAR EARLIER), THE CAR'S ENGINE IMMEDIATELY SHUT OFF. I COULD NOT RE-START THE ENGINE AND ALL I KEPT THINKING WAS THANK-GOODNESS I WAS NOT DRIVING, AS I HAD LOST ENGINE, STEERING AND BRAKING POWER. THE RECENT HEADLINES ABOUT GM'S IGNITION SWITCH PROBLEMS AND DRIVERS SUDDENLY LOSING CONTROL WHILE DRIVING MADE ME REALIZE THAT I COULD HAVE EASILY BEEN IN A SIMILAR CATASTROPHIC LOSS OF CONTROL SITUATION, BECAUSE OF THE TILT-STEERING PROBLEM I ENCOUNTERED. I THANK THE STARS THAT I WAS NOT DRIVING OR ON A HIGHWAY WHEN THIS OCCURRED. MY CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR. APPARENTLY, AN IGNITION SWITCH WIRE SOMEHOW BECAME DETACHED OR BROKEN DUE TO MY SINGLE TILT ACTION. SCARY INDEED. *TR

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