NHTSA Complaint #10576693 — 2005 DODGE RAM 2500

TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT HE HAD HEARD A NOISE COMING FROM THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER'S SIDE TIE ROD AND BALL JOINT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE AUTHORIZED DEALER ALSO STATED THAT THE DRIVER'S SIDE TIE ROD AND BALL JOINT WAS LOOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING FOR MONTHS AND THE DEALER COULD NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.