NHTSA Complaint #11718754 — 2005 DODGE RAM 2500

The contact owns a 2005 Dodge Ram 2500. The contact stated that while driving at an undisclosed speed, the steering wheel wobbled, and the air bag warning light illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts were not available to repair the vehicle. The contact stated that the vehicle remained with the dealer for 45 days; however, the vehicle was not repaired. An alternate dealer was contacted. The contact was informed that the parts were ordered to repair the vehicle and would be notified when the parts were delivered. The dealer had not notified the contact if the parts were delivered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), and 15V313000 (Air Bags); however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact other local dealers for possible assistance. The failure mileage was approximately 88,000.