NHTSA Complaint #10576629 — 2009 GMC ACADIA

MY WIFE WAS DRIVING HOME FROM WORK WHEN SHE EXPERIENCED ERRATIC OPERATION OF HER VEHICLE. WHEN TAKING OFF AT FIRST THE VEHICLE LACKED POWER THEN SUDDENLY THE ENGINE RPM RACED AND THE VEHICLE LURCHED FORWARD. THE ENGINE SPEED WAS UNCONTROLLABLE WITH THE THROTTLE. AT A STOP LIGHT THE VEHICLE WOULD BARELY TAKE OFF AND SUDDENLY ENGINE RPM'S WOULD RACE AND THE VEHICLE WOULD SURGE WHEN THROTTLE WAS APPLIED. THE VEHICLE WAS DRIVEN DIRECTLY TO THE GMC DEALERSHIP ON THE WAY HOME AND AT THAT POINT IT WAS DETERMINED THE REVERSE GEAR WAS COMPLETELY INOPERATIVE. THE TRANSMISSION FAILED DUE TO A BROKEN REVERSE WAVE PLATE. VEHICLE WAS DELIVERED NEW 7/10/09 (LESS THAN 5 YEARS). THE TRANSMISSION REPLACEMENT FINAL BILLING WAS $3,906.54.