NHTSA Complaint #10576209 — 2005 SATURN ION

TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE KEY HAD BEEN DIFFICULT TO REMOVE FROM THE IGNITION ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM MORE THAN ONCE. THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING IGNITION LOCK HOUSING CYLINDER NEEDED TO BE REPLACED AND RECODED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE KEY WAS LOCKED IN THE IGNITION AND THE CONTACT HAD TO WAIT UNTIL SHE HEARD A CLICKING NOISE IN ORDER TO RELEASE THE KEY ON MORE THAN ONE OCCASION. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AND RECEIVED A RECALL NOTICE YEARS AFTER THE FAILURE OCCURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8000. UPDATED 11/14/14*CN