NHTSA Complaint #10575286 — 2013 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10575286 |
| Vehicle | 2013 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. SECONDARY CONDITION TO ENTERTAINMENT CLUSTER MULTIPLE FAILURE. ENTERTAINMENT CONSOLE CLUSTER REPLACED DUE TO MULTIPLE FAILURE OF TOUCH SCREEN SYSTEM. THIS FAILED TO RESOLVE THE INSTRUMENT CLUSTER PROBLEM DESPITE DEALERSHIP ASSURANCES THAT IT WOULD. INSTRUMENT CLUSTER BEING REPLACED NOW ON TRUCK. TRUCK 10 MONTHS OLD - MULTIPLE ENTERTAINMENT CONSOLE FAILURES & INSTRUMENT CLUSTER FAILURES. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE. *TR
Related Complaints for the 2013 RAM 1500
Other ELECTRICAL SYSTEM Complaints
#11715430
Power steering went out when i try to turn on car I get a red steering wheel with “!” Signal next to it and I am unab...
#11714629
1. The component that fails is the EPS System and yes it is available for inspection. 2. My safety was put as risk b...
#11712379
A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall th...
#11708719
Service Power steering warning message popped up while driving and lost all control of steering in vehicle. Very dang...
#11690765
Component or system that failed / malfunctioned The brake system (pads, calipers, hydraulic fluid) failed three times...
Recent Complaints for the 2013 RAM 1500
#11719458
STEERING
Electronic power steering (EPS) will fail when exposed to moisture. When EPS fails all power steering is lost result...
#11718822
STEERING
I was driving down S. South Danville Rd. in Abilene, Texas, and it was raining and all of a sudden my steering wheel ...
#11717710
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done....
#11717710
SERVICE BRAKES
Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done....
#11716163
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking spot, the steering wheel ina...