NHTSA Complaint #10574678 — 2008 MERCURY MARINER STEERING

Complaint Details

ODI Number	10574678
Vehicle	2008 MERCURY MARINER
Component	STEERING
Date of Incident	March 25, 2014
Date Filed	March 25, 2014
Mileage	139,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

DRIVING THE TRUCK THROUGH A DRIVE THRU AT A MCDONALDS WITH MY 2 YEAR OLD SON IN BACKSEAT AND THE POWER STEERING STOPPED WORKING AS PROCEEDING THRU DRIVE THRU, ALMOST HITTING THE BUILDING HAVING NO CONTROL OVER TRUCK. VERY DANGEROUS PROBLEM WITH THIS MAKE AND MODEL/THIS IS A SAFETY HAZARD AND SOMEONE WILL END UP AS A CASUALTY IF THIS PROBLEM WITH STEERING NOT RECALLED BY FORD. I AM A 280 GUY AND COULD BARELY STEER THE TRUCK UNTIL I SHUT IT OF AND RESTARTED IT. ALSO OIL LEAK ON ENGINE FOR MOST OF THESE V6 MARINERS AND ESCAPES IS ABOVE OIL PAN BY HARMONIC BALANCER,FORD REFUSES TO ADMIT THEY DID A HORRIBLE JOB PUTTING TOGETHER THE BOTTOM END OF THESE ENGINES.OVERALL FORD NEEDS TO RECONSIDER WHAT SHOULD BE A RECALL ON THEIR VEHICLES BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. I AM A ASE CERTIFIED MECHANIC AND HAVE NEVER ENCOUNTERED SUCH PROBLEMS WITH A VEHICLE. *TR

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