NHTSA Complaint #10574610 — 2007 TOYOTA CAMRY STRUCTURE

Complaint Details

ODI Number	10574610
Vehicle	2007 TOYOTA CAMRY
Component	STRUCTURE
Date of Incident	March 1, 2012
Date Filed	March 24, 2014
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

OVER THE PAST COUPLE YEARS I HAVE NOTICED THAT THE DASH ON MY 2007 CAMRY HAS STARTED TO CHANGE. IT HAS BECOME STICKY AND IS STARTING TO PEEL AWAY FROM THE UNDERLYING FOAM. IT APPEARS TO BE WORSE ON THE UPPER PORTION OF THE DASH WHERE THE SUN/HEAT WOULD SHINE. WHEN I CONTACTED MY LOCAL DEALERSHIP ABOUT THIS ISSUE AT MY LAST SERVICE THEY SAID THEY WERE UNAWARE OF THE PROBLEM AND THAT I MUST HAVE USED A CHEMICAL TO CAUSE THIS PROBLEM. I TOLD THEM THAT I HAD DONE SOME RESEARCH ABOUT THIS AND THAT IT SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR/MODEL. THEY TOLD ME I WOULD NEED A NEW DASH. IT WOULD TAKE A DAY AND A HALF TO INSTALL AND COST JUST UNDER $2100. I PURCHASED THIS CAR NEW DECEMBER 2006. IT HAS BEEN WELL TAKEN CARE OF, NEVER USED ANY CHEMICALS ON THE DASH TO HAVE CAUSED THIS ISSUE. *TR

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