NHTSA Complaint #10573947 — 2006 CHEVROLET COBALT

DEAR SIR OR MADAM, WE HAVE RECENTLY RECEIVED THE ABOVE-MENTIONED RECALL NOTICE FOR OUR 2006 CHEVROLET COBALT. IMMEDIATELY WE CONTACTED THE LOCAL CHEVROLET DEALERSHIP, BUT WERE TOLD THAT THE PARTS TO FIX THE PROBLEM WOULD NOT BE AVAILABLE UNTIL SOMETIME IN APRIL 2014. CONSIDERING THAT GM HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOME TIME, BUT FAILED TO INFORM ITS CUSTOMERS, WE ARE DEFINITELY NOT SATISFIED WITH THE HANDLING OF THE SITUATION. WE ARE A MILITARY FAMILY AND SINCE WE BOUGHT THIS PARTICULAR VEHICLE IN 2005, WE HAVE HAD TO MOVE FIVE TIMES DUE TO MILITARY ORDERS. ALL OF THOSE MOVES WERE ACROSS COUNTRY, FROM WEST COAST TO EAST COAST, BACK TO WEST COAST AND IN THE LAST MOVE FROM WEST COAST TO THE MIDWEST. CONSIDERING ALL THE MILES WE HAVE PUT ON THIS CAR, WITHOUT KNOWING THAT THERE WAS AN ISSUE WITH ITS IGNITION SWITCH/KEY, IT IS VERY WORRISOME, EVEN UPSETTING, TO HAVE BEEN LEFT IN DARK FOR SO LONG BY GM. ADDITIONALLY NOW, WE HAVE BEEN PUT INTO THE SITUATION OF HAVING TO WAIT EVEN LONGER, DUE TO THE PARTS NOT BEING AVAILABLE, WHICH POTENTIALLY PUTS US INTO CONTINUOUS DANGER. TRULY, AS A LONG-TIME CUSTOMER OF GM PRODUCTS, THIS SHOULD NOT BE THE WAY OF HOW ONE GETS TREATED; AND WE HAVE HAD THE STRONG DESIRE TO VOICE OUR DISSATISFACTION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR