NHTSA Complaint #10573939 — 2008 DODGE GRAND CARAVAN STEERING

Complaint Details

ODI Number	10573939
Vehicle	2008 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	April 1, 2013
Date Filed	March 21, 2014
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE DRIVING, I LOST THE STEERING AND ALL POWER. WITH WHAT FORWARD MOMENTUM THE CAR HAD AND MUSCLE, I WAS ABLE TO PULL OVER. ONCE I PUT THE CAR BACK IN PARK, I WAS ABLE TO RESTART IT AND IT RAN FINE. SINCE THAT TIME, THIS HAS HAPPENED ON THREE ADDITIONAL OCCASIONS AGAIN IN AUGUST 2013 AND MOST RECENTLY, IT HAPPENED TWICE WITHIN A 2 MINUTE TIME PERIOD THIS PAST WEEK. DURING THESE PAST 2 INCIDENCES, I CAN SAY FOR SURE THAT THE TRACTION LIGHT ALSO CAME ON. AFTER HAVING A DIAGNOSTIC DONE ON THE CAR IN BOTH AUGUST AND THIS WEEK, IT SHOWED "NO CODES". THE SERVICE DEALER CLAIMS TO BE STUCK AT THIS POINT AND DODGE IS OFFERING NO SOLUTIONS AND NOT ADMITTING THEY HAVE HEARD THIS COMPLAINT BEFORE. *TR

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