NHTSA Complaint #10573469 — 2008 MERCURY MARINER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10573469
Vehicle	2008 MERCURY MARINER
Component	ELECTRICAL SYSTEM
Date of Incident	March 17, 2014
Date Filed	March 19, 2014
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE PULLING AWAY FROM A STOP LIGHT ,AN ATTEMPT TO MAKE A RIGHT TURN WAS MADE. IN THE MIDDLE OF THE TURN, THE POWER STEERING ASSIST QUIT. THE TURN WAS NEAR IMPOSSIBLE TO COMPLETE AND I ALMOST RAN OVER A GAS STATION SIGN. AFTER WRESTLING THE CAR TO A STOP IN A GAS STATION I TURNED OFF THE IGNITION AND CALLED MY HUSBAND. HE SUGGESTED I HAVE THE CAR TOWED TO A REPAIR SHOP. WHILE ON THE PHONE I RESTARTED THE TRUCK AND THE POWER ASSIST RESUMED WORKING. I RETURNED HOME WITHOUT INCIDENT. SOMEONE IS GOING TO BE KILLED IF THEY ARE NOT STRONG ENOUGH TO CONTROL A TRUCK LIKE THIS WITHOUT POWER ASSIST. THE POWER ASSIST HAS QUIT THREE TIMES SINCE AND ONLY MY HUSBAND DRIVES THE VEHICLE NOW. *TR

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