NHTSA Complaint #10573413 — 2013 TOYOTA HIGHLANDER

RECENTLY PURCHASED A NEW 2013 TOYOTA HIGHLANDER FROM A TOYOTA DEALERSHIP ON 03/15/14. WHILE DRIVING THE VEHICLE THE FOLLOWING DAY, I SUBSEQUENTLY NOTICED THAT THE FRONT WINDSHIELD IMPAIRS / BLURRED VISION OF THE DRIVER AS WELL AS ANY OTHER OCCUPANTS IN THE VEHICLE WHILE LOOKING OUT OF THE FRONT WINDSHIELD. IT ACTUALLY MAKES YOU DIZZY AND IS A MAJOR SAFETY HAZARD TO ALL ON THE ROAD. SEARCHED FOR RECALL/DEFECTS WITH TOYOTA AND DID FIND ANOTHER COMPLAINT OF THE SAME INCIDENT/VEHICLE/PART/SYMPTOMS WITH A VEHICLE OWNER. HIS COMPLAINT WAS CONFIRMED BY A TOYOTA SERVICE MANAGER AND WAS SET UP FOR A WINDSHIELD REPLACEMENT. UNFORTUNATELY, THE OWNER WAS LATER CONTACTED AND TOLD THAT TOYOTA WILL NOT REPLACE THE WINDSHIELD DUE TO THE FACT THAT IT IS THE WINDSHIELD THAT ALL TOYOTA HIGHLANDER'S ARE ASSEMBLED WITH. PERSONAL OPINION: DEFECT MAY BE DUE TO THE INTEGRATION OF THE "FRONT WINDSHIELD HEATER SYSTEM." *TR