NHTSA Complaint #10573108 — 2009 GMC ACADIA

DRIVING ON THE HIGHWAY THROUGH THE MOUNTAINS THE VEHICLE WOULD SHIFT INTO NEUTRAL AND LOSE ALL POWER. AFTER DOING THIS SEVERAL TIMES WE EXITED. THE CHECK ENGINE LIGHT CAME ON AND WE DID NOT HAVE REVERSE AND THE TRANSMISSION WOULD ONLY REMAIN IN 1ST GEAR. AFTER TAKING TO DEALER HE NEW EXACTLY WHAT IT WAS BEFORE EVEN LOOKING AT THE VEHICLE... THE SHIFT WAVE PLATE FOR REVERSE, 1ST AND 5TH GEAR. IF THIS IS SUCH A "KNOWN" COMMON PROBLEM FOR THIS VEHICLE BETWEEN 60,000 AND 70,000 MILES WHY WAS THERE NOT A RECALL? LOSING POWER ON THE HIGHWAY (WITH MY FAMILY) 100'S OF MILES FROM HOME WHILE DRIVING THROUGH THE MOUNTAINS OF TN (WE LIVE IN MI) WAS VERY DANGEROUS. FINDING OUT THIS IS A COMMON THING FOR THIS VEHICLE IS INEXCUSABLE FOR A MANUFACTURER IN THIS DAY AND AGE TO LET GO WITHOUT FIXING ON AFFECTED VEHICLES BEFORE IT HAPPENS. *TR