NHTSA Complaint #10573003 — 2013 AUDI A4 ALLROAD STEERING

Complaint Details

ODI Number	10573003
Vehicle	2013 AUDI A4 ALLROAD
Component	STEERING
Date of Incident	April 15, 2013
Date Filed	March 17, 2014
Mileage	1,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE STEERING DEVELOPED AN INTERMITTENT NOTCHY FEEL DURING HIGHWAY DRIVING WITHIN THE FIRST 1600 MILES. THE STEERING WHEEL FEELS A BIT LIKE THE VOLUME KNOB ON THE RADIO AND "CLICKS" FROM ONE POSITION TO THE NEXT. IT IS VERY DIFFICULT TO HAVE THE STEERING WHEEL BETWEEN THE 2 POSITIONS. I COMPLAINED TO AUDI AND THEY ACKNOWLEDGED THE PROBLEM AND SAID THEY HAD A POWER STEERING UPDATE TO FIX THE PROBLEM. THE UPDATE WAS APPLIED IN DEC 2013. AFTER THE UPDATE THE NOTCHY FEELING STARTED OCCURRING AROUND TOWN (35-55MPH). IT CAN MAKE STAYING IN THE LANE DIFFICULT. SOMETIMES IT FEELS LIKE THE STEERING WHEEL IS FIGHTING AGAINST YOU A LITTLE. ALSO THE CAR DOES NOT GO STRAIGHT ON THE HIGHWAY. IT REQUIRES CONSTANT, SMALL ADJUSTMENTS TO KEEP THE CAR GOING STRAIGHT. DRIVING CAN BE VERY DISCONCERTING. I AM WORKING WITH AUDI TO RESOLVE THE PROBLEM BUT THEY HAVE NOT ACKNOWLEDGED THAT THERE IS A LARGER PROBLEM. SO FAR THEY HAVE BEEN UNABLE TO FIX IT. *TR

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