NHTSA Complaint #10572886 — 2009 DODGE RAM 2500

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10572886
Vehicle	2009 DODGE RAM 2500
Component	STEERING
Date of Incident	March 17, 2014
Date Filed	March 17, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING TWO PARTS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/28/14*CN

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