NHTSA Complaint #10572858 — 1998 FORD EXPEDITION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10572858
Vehicle	1998 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2011
Date Filed	March 17, 2014
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WE HAVE OUR EXPEDITION FOR A WHILE AND WE KNOW THE PEOPLE WHO OWNED IT BEFORE US. WHILE IT IS RAINING AND DAYS AFTER THE POWER TO THE TRUCK DOES NOT TURN OFF. THE RADIO WILL TURN ON, THE BLOWER FOR HEAT OR AIR WILL KEEP BLOWING, THE LIGHTS WILL TURN ON, THE FOUR WHEEL DRIVE WILL STOP, ABS WILL STOP, AND THE WIPER BLADES WILL NOT WORK. SO BECAUSE THE ELECTRICAL ITEMS WILL TURN ON AT RANDOM, THEY DRAIN THE BATTERY AND THE TRUCK WILL NOT START THE NEXT DAY. WE FOUND OUT THAT DUE TO MANUFACTURING ERROR, THE WINDSHIELD LEAKS WATER INTO THE GENERAL ELECTRIC MODULE. THE OTHER PROBLEM IS THE PART NOT ONLY EXPENSIVE, BUT IF YOU BUY ONE AND IT DOES NOT WORK, IT IS NOT RETURNABLE. AND THAT WAS TOLD TO US BY MULTIPLE DEALERSHIPS. SO BASICALLY FORD KNOWS OF THE PROBLEM AND IT IS A SAFETY ISSUE AND HAS DONE NOTHING ABOUT IT. *TR

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