NHTSA Complaint #10572787 — 2008 FORD ESCAPE

DRIVING DOWN THE ROAD, TURNED DOWN A BUSY STREET, WHEEL LOCKED UP. COMPLETELY FROZEN, TOOK AN INCREDIBLE AMOUNT OF STRENGTH TO TURN INTO A PARKING LOT TO SAFETY. RESTARTED CAR AND IT WAS FIXED. HAPPENED AGAIN LATER THAT DAY GOING DOWN THE HIGHWAY, STEERING WHEEL LOCKED. (IT'S LIKE I HAVE NO POWER STEERING AT ALL, BUT IT IS ALL ELECTRIC). THE WHEEL HAS CONTINUED TO LOCK AT RANDOM TIMES, WITH NO WARNING WHAT SO EVER FOR 20 (TWENTY!) MORE TIMES, I HAVE DOCUMENTED THEM ALL. NOTHING PROVOKES THIS HAPPENING, LIKE TURNING, GOING UP OR DOWN HILL, SLOW SPEEDS, NOTHING, IT JUST HAPPENS OUT OF NO WHERE. THIS IS EXTREMELY DANGEROUS, NUMEROUS TIMES I HAVE BEEN IN VERY HEAVY TRAFFIC WITH NO OUTLET AVAILABLE FOR ME TO TURN INTO. IT HAS HAPPENED WAITING AT A STOPLIGHT IN A TURN ONLY LANE, BUT I CAN'T TURN THE WHEEL. IT HAS HAPPENED AGAIN WHILE IN THE MIDDLE LANE OF A BUSY HIGHWAY AND I'VE HAD TO VERY FORCEFULLY ANGLE THE WHEEL SO I COULD GET ON THE SHOULDER. THE WHEEL UNLOCKS AFTER YOU RESTART THE CAR. MY STABILITY CONTROL LIGHT TURNS ON EVERY TIME THE WHEEL LOCKS. I HAVE DONE RESEARCH THIS IS A KNOWN PROBLEM, HUNDREDS OF COMPLAINTS AND FORD IS DOING NOTHING ABOUT IT. FROM WHAT I HAVE READ, YOU HAVE TO REPLACE THE ENTIRE STEERING COLUMN (A $1,300 FIX) DUE TO A FAULTY SWITCH. THIS IS EXTREMELY DANGEROUS AND I COULD VERY EASILY WRECK IF IT HAPPENS IN A BAD TIME OR BAD LOCATION. I HAVE HAD NUMEROUS VERY CLOSE CALLS ALREADY AND I AM AFRAID TO CONTINUE DRIVING EVERY DAY. FORD NEEDS TO RECALL THIS IMMEDIATELY. *TR