NHTSA Complaint #10572784 — 2009 NISSAN MURANO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10572784
Vehicle	2009 NISSAN MURANO
Component	POWER TRAIN
Date of Incident	March 7, 2014
Date Filed	March 17, 2014
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I TOOK MY CAR IN FOR AN OIL CHANGE AND WAS INFORMED THAT IT NEEDED A NEW SEAL ON THE TRANSFER CASE. IF I DID NOT DO THIS THE CAR WOULD LOCK UP AND NOT MOVE. THE REPAIR COST WOULD BE 1500 TO 3800 DOLLARS. IT SEEMS THAT NISSAN HAS A HISTORY WITH ITS POWER TRAINS AND SHOULD NOT EXPECT A CUSTOMER TO REPAIR IT AND BE TOLD THAT IT JUST HAPPENS AND WILL AGAIN WITH SUCH MINIMAL MILEAGE. I HEARD A FEW OTHER CUSTOMERS BEING TOLD THAT THEY ALSO HAD MAJOR REPAIRS THAT WERE NEEDED WHEN GOING IN FOR ROUTINE MAINTENANCE. IT DOES APPEAR THAT DEALERSHIPS HAVE A WAY TO EXTORT LARGE SUMS OF MONEY FROM PEOPLE IN A STRUGGLING ECONOMY! *TR

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