NHTSA Complaint #10572757 — 2004 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10572757
Vehicle	2004 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	February 22, 2014
Date Filed	March 17, 2014
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY HUSBAND WAS DRIVING HOME WITH OUR SON AND STARTED TO HEAR A LOUD NOISE. TOOK IT TO OUR REPAIR GUY WHO STATED THE FRAME WAS COMPLETELY RUSTED THROUGH AND WAS NO LONGER SAFE TO DRIVE. WE THEN TOOK IT FOR A 2ND LOOK AND WAS TOLD THE SAME THING AND THAT ITS NOT FIXABLESO WE'LL HAVE TO BUY A NEW CAR. WE'VE ONLY HAD THIS CAR FOR 6 YEARS AND I BOUGHT IT FROM OUR LOCAL FORD DEALERSHIP WHO WHEN CONTACTED SAID THEY COULDN'T DO ANYTHING TO HELP BECAUSE THERE ARE NO RECALLS ON THE VEHICLE FOR THIS PROBLEM. WE HAVE 2 SMALL CHILDREN AND I'M VERY LUCKY THAT SOMETHING DIDN'T HAPPEN TO THEM. WHAT IS A RECALL GOING TO TAKE? SOMEONE GETTING HURT OR WORSE?? THIS IS A MAJOR SAFETY ISSUE AND FORD NEEDS TO BE RESPONSIBLE CLEARLY ITS A MANUFACTURING PROBLEM WHEN THERE'S 1000'S OF CUSTOMERS WITH THE SAME PROBLEM!!!! *TR

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