NHTSA Complaint #10572618 — 2008 DODGE RAM 1500

I GOT THE RECALL NOTICES FOR THE WINDSHIELD WIPER MOTOR BACK IN 2011 AND HAD IT REPLACED EVEN THOUGH I HAD NO ISSUE WITH THAT MOTOR. THE NEW MOTOR MODULE ASSEMBLIES HAD COMPLETE LOSS OF THE WINDSHIELD WIPER CAPABILITY (A YEAR AFTER I HAD THE MOTOR REPLACED). I WAS DRIVING THAT DAY IN AUSTIN,TX WITH MY ONE YEAR OLD BABY GIRL. IT WAS POURING DOWN HEAVY RAIN WHEN THE WIPERS COMPLETE JUST STOPPED OUT OF THE BLUE. I HAD TO IMMEDIATELY PULL OVER AND WAIT FOR THE RAIN TO STOP BECAUSE I HAD NO ADVISABLE WHAT SO EVER. ( WHICH COULD RESULT IN A CRASH! ) I IMMEDIATELY TOOK THE 08 DODGE RAM TO A CHRYSLER DEALERSHIP AND TOLD THEM TO REPLACE IT FOR ME. THEY TOLD ME THAT I ALREADY HAD IT DONE. I TOLD THEM "TO REPLACE IT AGAIN BECAUSE A YEAR OLD MOTOR SHOULDN'T OF JUST STOPPED WORKING." THEY SAID, "THEY COULD MAKE A APPOINTMENT AT A LATER DATE TO BRING IT IN SO THEY CAN LOOK AT IT FOR A DAY OR TWO (( AND THAT I WILL HAVE TO PAY FOR THE DIAGNOSTIC TEST."))) I SAID, "THERE IS HEAVY RAIN IN THE WEATHER FORECAST ALL WEEK. I HAVE A BABY THAT I HAVE TO DROP OFF AT DAYCARE EVERY DAY BECAUSE I AM A FULL TIME STUDENT, AND YOUR GOING TO LET ME DRIVE THIS TRUCK KNOW MY WIPERS DON'T WORK SO Y'ALL CAN ONE DAY TAKE A LOOK AT IT FOR TWO DAYS AND I'LL HAVE TO PAY FOR IT ! NO!" THEY SAID, "WE CAN'T REPLACE YOUR WINDSHIELD WIPER MOTOR BECAUSE YOU ALREADY HAD IT DONE." *TR