NHTSA Complaint #10569284 — 2009 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10569284
Vehicle	2009 BUICK ENCLAVE
Component	STEERING
Date of Incident	December 20, 2012
Date Filed	March 14, 2014
Mileage	55,666 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY 2009 BUICK ENCLAVE STARTED OUT WITH A FEELING IN THE STEERING WHEN TURNING TO THE LIMITS EITHER LEFT OR RIGHT WHICH WAS CHECKED OUT BY THE DEALERSHIP AS BEING NOTHING. THEN THE POWER STEERING PUMP STARTED MAKING NOISES WHICH WAS DETERMINED BY THE DEALERSHIP AS SOMETHING THE OCCURS IN THIS TYPE OF PUMP BUT IS NOT A SAFETY ISSUE. THEN THE NOISE BECAME LOUDER AND LOSS OF POWER STEERING WHEN THE ENGINE IS INITIALLY STARTED AND AT LOWER SPEEDS IE IN A PARKING LOT. NOW THERE FEELS LIKE A DETENT IN THE STEERING AT THE STRAIGHT FOREWORD POSITION AND IT IS NOTICEABLE WHEN TURNING (ON THE HIGHWAY) AND TAKES SOME STRENGTH AND AWARENESS TO OVERCOME THE PROBLEM. THE DEALER ADVISES THAT THERE IS NO RECALL AND THE CAR IS NO LONGER COVERED ON WARRANTY. *TR

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