NHTSA Complaint #10569274 — 2003 HONDA ACCORD

AROUND DECEMBER 2012 I STARTED NOTICING A LOUD WHINING NOISE COMING FROM THE POWER STEERING PUMP ON A COLD START ALONG WITH A WHINING NOISE WHEN SLIGHTLY ROCKING THE STEERING WHEEL BACK AND FORTH. AFTER A COUPLE OF MINUTES OF THE CAR WARMING UP THE NOISE GOES AWAY. NOW I HAVE RECEIVED A RECALL LETTER NHTSA CAMPAIGN ID NUMBER: 12V222000 JUST RECALLING THE POWER STEERING HOSE TO BE REPLACED. (LETTER RECEIVED ON 3/12/2014) I IMMEDIATELY TOOK MY VEHICLE TO THE DEALER ON 3/13/2014 AND HAD THE HOSE REPLACED UNDER THE RECALL AND ALSO PAID FOR THEM TO GO AHEAD AND REPLACE THE O-RING IN THE OTHER HOSE TO SEE IF THAT WAS THE CAUSE OF THE PROBLEM ALSO. THEY STATED WITHOUT A DIAGNOSTIC TEST THEY WOULDN'T KNOW FOR SURE IF IT IS THE STEERING PUMP OR NOT (UNDERSTANDABLE), BUT WHEN MY CAR WAS FINISHED, THE SERVICE TECH INFORMED ME THAT THE MECHANIC DISCOVERED MY RACK AND PINION ARE NOW LEAKING FLUID AND WANT TO CHARGE ME $1,220.00 PLUS TAX TO FIX AND NOT TO MENTION THAT I STILL DO NOT KNOW YET IF THE POWER STEERING PUMP HAS NOW GONE BAD BECAUSE OF THIS. I FIND THIS TOTALLY UNACCEPTABLE AND I BELIEVE THE WHOLE POWER STEERING SYSTEM IS FAULTY AND SHOULD BE COVERED UNDER RECALL. *TR